Thailand Tourist Police Guide: Emergency Numbers, Offices, and How They Help
Thailand is one of the most welcoming countries in the world for travelers. But even the friendliest destinations have moments when you might need help – whether it’s a lost passport, a road-traffic accident, or a dispute with a hotel or taxi. That’s where Thailand’s Tourist Police step in. I’ve relied on their help myself during my travels in Bangkok and Phuket. Here’s everything you should know.
What Are the Tourist Police?
The Tourist Police Bureau is part of the Royal Thai Police and was established to protect and assist foreign visitors. Their officers wear distinctive badges, many speak English and other languages, and their mission is to ensure that your trip to Thailand stays safe and enjoyable.
Why They Matter to You
When you’re in a foreign country, rules can be confusing. For example:
- If your wallet is stolen, the Tourist Police can help you file a report and advise on what to do next.
- If you’re involved in a traffic accident, they can liaise with local authorities and your embassy.
- If you’re being scammed by a taxi driver or a tour operator, they can intervene.
- If you just need directions or help with a broken phone, they’re there.
In short: the Tourist Police are your go-to safety net in Thailand.
Main Contact Number (Available 24/7)
If you’re uncertain or in an emergency, call: 1155
This is the national Tourist Police hotline, operational 24 hours and available for multilingual support. You may also contact: 0-2287-3101 for the main office.
Major Office Locations in Popular Tourist Cities
Here are key local numbers and offices you should keep in your phone:
-
Bangkok (capital city)
Tourist Assistance Centre: 02-281-5051 -
Pattaya (beach resort town, near Bangkok)
Tourist Police: 038-429-371 -
Phuket (island & beach destination)
Tourist Police: 076-225-361 (or is listed) -
Chiang Mai (northern city)
Tourist Police: 053-248-130 -
Koh Chang (island in the east)
Tourist Police: 039-557-382-3 (or mobile +66 91-229-8326)
Make sure to save these before your trip because they can be real lifesavers.
What You Should Do if You Need Their Help
Here’s the step-by-step so you’re ready:
- Call 1155 if you’re unsure what to do or if you’re in immediate trouble.
- Explain the issue clearly: your language, your location, and what happened.
- If possible, go to the nearest Tourist Police station (major tourist zones have them).
- Provide your passport details and any witness/contact info.
- Get a report or reference number, which helps with insurance or embassy needs.
- Keep notes/photos of what happened.
From my travel experience, staying calm and cooperative helps a lot. The Tourist Police are there for you because they want your story to end well.
Tips for Using the Tourist Police Wisely
- Carry a photo of your passport ID page and your hotel address.
- If you face a dispute (e.g., taxi charge, gem scam), go with a Tourist Police officer rather than trying to resolve it on your own.
- For non-urgent help (directions, phone charging, minor advice) they’re very helpful too.
- Don’t confuse them with general Thai police; the Tourist Police are specialized for foreign visitors.
- If you send sensitive documents by email, use the official contact: info@touristpolice.go.th
