Explore With Kojo Refund Policy
At Explore With Kojo, we aim to provide helpful travel and relocation guidance based on personal experience, research, and general informational support.
Because our services include digital products, personalized consultations, and time-based advisory sessions, the following refund policy applies:
Consultation Services
Payments made for booked consultation sessions are generally non-refundable once the session has been completed.
If you are unable to attend your scheduled session, you may request to reschedule at least 24 hours before the appointment time.
Missed appointments or late cancellations may not qualify for a refund.
Digital Products
Due to the nature of downloadable digital products, all sales are generally final once the product has been delivered or accessed.
Exceptional Circumstances
If there is a technical issue, accidental duplicate payment, or failure to deliver a purchased service, please contact us and we will review the matter fairly.
No Guarantees
Explore With Kojo does not guarantee visa approvals, immigration success, job placement, or relocation outcomes. Our services are intended for informational and educational purposes only.
Contact
For refund-related questions, please contact:
Email: info@explorewithkojo.com
